Onlain Privacy Policy
Last Updated: November 2025
This Privacy Policy (“Policy”) explains how Onlain (“we,” “us,” or “our”) collects, uses, and protects your information when you use our mobile application, website, or related services (“Onlain Services”). By using Onlain, you agree to the practices described in this Policy.
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1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide
- Account Information: nickname, avatar, username, age, country or region.
- Contact Information: optional email or phone number used for account recovery or support.
- User Content: chat messages, voice interactions, profile photos, and other materials you share.
- Purchase Information: details of in-app purchases (order ID, amount, and transaction status).
- Feedback or Support Messages: any information you provide when contacting our support team.
1.2 Information Collected Automatically
- Device Data: device model, operating system, app version, language, network type, and IP address.
- Usage Data: interactions inside the app (e.g., session time, buttons clicked, room joins).
- Location Data (optional): only with your explicit permission, to show nearby users or localized content.
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2. How We Use Your Information
We use the collected information to:
- Operate and maintain ONLAIN Services.
- Provide gameplay, chat, and social features.
- Personalize user experience and match users in rooms.
- Detect and prevent fraud or abuse.
- Improve app performance and functionality.
- Send essential notifications (e.g., account changes, updates).
- Comply with applicable legal obligations.
We do not sell or rent personal information to any third party.
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3. Sharing of Information
We may share limited data only when necessary:
- With service providers who help us operate the app (for example, payment processing or analytics).
- For legal reasons if required by applicable law, regulation, or valid legal request.
- With your consent if you choose to connect or share information with other users.
All partners are contractually obligated to keep your data secure and use it only for the agreed purpose.
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4. Data Security and Retention
We apply technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Personal data is kept only as long as necessary for the purposes stated above or as required by law.
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5. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your data.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal data.
To exercise these rights, contact us at app.onlain@gmail.com.
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6. Children’s Privacy
Onlain is intended for users aged 13 and older.
If we discover that data from a user under 13 has been collected, it will be deleted immediately.
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7. International Data Transfers
Your data may be processed in servers located in different countries. We take reasonable measures to ensure your information receives adequate protection wherever it is processed.
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8. Updates to This Policy
We may update this Policy periodically. The updated version will be posted in the app and marked with a new “Last Updated” date.
Continued use of Onlain after updates means you accept the new Policy.
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9. Contact Us
For questions, complaints, or data-related requests, please contact: